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Enterprise Communications Management Solutions (ECMS)
STS provides Enterprise Communications Management Solutions (ECMS) offering mobility device management, user services management, case management, inventory management and carrier/services management. The services suite is implemented as a set of software automation tools to complement our team of analysts and case managers. These tools are provided as a bundled service for our Enterprise clients, accessed via the STS DM Ticket Analyst Portal and the STS DM End User Portal.
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This light but powerful and scalable solution provides the following benefits: |
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Our Software as a Service approach means no installation or maintenance of software. No licenses that you need to manage. |
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Our open architecture makes it easy to integrate any systems you have that may need to take part in your device management solution. |
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Our use of Rich Internet Application architecture for our user facing applications encourages highly efficient team-based workflow for the analyst team, end users and Carrier participants. |
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Automated Carrier feeds support just in time drop shipping and highly integrated plan management support. |
The STS solution provides all the needed services, including hosted help desk and analyst services, professional services for device distribution, support and end-of-life processing, system and process integration with your existing work flows, and Carrier rate plan analysis and optimization.
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Contact your local STS Representative for more information. In North America, call toll free 888.422.5787 or to contact a local representative internationally please inquire to info@stsii.net.
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